BrainTests

    Refund & Cancellation Policy

    Subscription Terms

    BrainTests (operated by FILINGS LLC) offers a 7-day trial for $1.00. After the trial period ends, your subscription automatically renews at $30/month unless cancelled.

    By subscribing, you authorize us (and our payment processor) to charge your payment method according to the plan terms. Applicable taxes may be added where required. Your bank or card issuer may apply additional fees.

    Cancellation

    You can cancel your subscription at any time through your dashboard.

    1. Sign in to your BrainTests account.
    2. Open your Dashboard and click Manage Subscription.
    3. In the secure billing portal, choose cancel and confirm.
    • During Trial: If you cancel during the 7-day trial period, you will not be charged the monthly fee. You will continue to have access until the trial ends.
    • After Trial: If you cancel after the trial period, your subscription will remain active until the end of the current billing cycle, and you will not be charged again.

    Refunds

    Generally, we do not offer refunds for partial subscription periods or unused time. However, we may provide a refund in limited circumstances, such as duplicate charges, clear billing errors, or verified access issues that materially prevent use of paid features.

    Refund requests are reviewed on a case-by-case basis. If approved, refunds are issued to the original payment method and may take several business days to appear depending on your bank.

    The $1.00 trial fee is typically non-refundable once processed, except where required by law or in the case of a verified billing error.

    Chargebacks and Billing Disputes

    If you believe a charge is incorrect, please contact us first so we can help resolve the issue quickly. Initiating a chargeback may delay resolution and can result in loss of access while the dispute is pending.

    Contact Us

    For questions about billing, cancellations, or refund requests, contact us at:

    Email: support@braintests.io

    Mailing Address:
    FILINGS LLC
    312 West 2nd Street, 3360
    Casper, WY 82601

    BrainTests