1. Introduction
This Privacy Policy explains how FILINGS LLC (operating as BrainTests, "BrainTests," "we," "us," or "our") collects, uses, discloses, and safeguards information when you use our website and services (the "Service").
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use the Service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Identity Data: name, username, or similar identifier.
- Contact Data: email address.
- Technical Data: internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data: your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses (including cognitive test results).
- Usage Data: information about how you use our website, products, and services.
- Test & Game Data: your responses, results, scores, session timing, and related performance metrics generated when you take tests or play games.
- Payment Data: subscription status and billing metadata. Payment details are processed by Stripe; we do not store full payment card numbers.
- Communications: information you provide when you contact us (for example, support requests and attachments).
- Preferences: your settings and preferences, such as notification preferences and theme/display preferences (where available).
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage your subscription
- Generate your test reports and analyze performance trends
- Send you technical notices, updates, security alerts, and support messages
- Detect, prevent, and address technical issues
- Authenticate users, prevent abuse, and protect the security and integrity of the Service
- Personalize content and recommendations (for example, training plans based on your results)
- Enforce our terms, comply with legal obligations, and respond to lawful requests
- Communicate with you about account changes, billing updates, and customer support
4. How We Share Your Information
We may share your information in the following circumstances:
- Service providers: with vendors who help us operate the Service (for example, hosting, authentication, analytics, and payment processing) under appropriate confidentiality obligations.
- Payment processing: payments are processed by Stripe. Stripe may collect and process payment information according to its own policies.
- Legal and safety: if required by law or if we believe disclosure is necessary to protect rights, safety, and security, or to investigate fraud.
- Business transfers: in connection with a merger, acquisition, financing, or sale of all or a portion of our business.
We do not sell your personal information.
5. Data Storage and Security
We use industry-standard security measures to protect your personal information. Your data is stored on secure servers, and we use encryption for data transmission. We do not store full credit card numbers on our servers; payment processing is handled by our secure payment provider, Stripe.
6. Cookies and Tracking
We use cookies and similar technologies (such as local storage) to operate and improve the Service. These technologies help us keep you signed in, remember preferences, and understand how the Service is used.
- Strictly necessary: required to provide core features like authentication and security.
- Preferences: remember settings (for example, display preferences where available).
- Analytics/performance: help us understand usage and improve reliability and performance.
You can control cookies through your browser settings. If you block certain cookies, parts of the Service may not function correctly.
7. Third-Party Services
We use trusted third parties to help us provide the Service. Examples include:
- Stripe for payment processing and subscription management.
- Supabase for authentication and data storage.
- Infrastructure providers that host and deliver the Service.
These providers process information on our behalf under contractual obligations that limit their use of the information to providing services to us.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data, how it is used, and applicable legal requirements.
If you request deletion of your account, we will take reasonable steps to delete or de-identify your personal information, subject to legal and operational requirements.
9. Children's Privacy
The Service is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can investigate and take appropriate action.
10. International Users
If you access the Service from outside the United States, you understand that your information may be processed and stored in the United States or other locations where we or our service providers operate.
11. Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information. These may include the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing
You can manage some information through your account settings. To exercise other rights, contact us at support@braintests.io.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date above. Your continued use of the Service after an update means you accept the updated policy.
13. Contact Us
If you have questions about this privacy policy, please contact us at:
Email: support@braintests.io
Address:
FILINGS LLC
312 West 2nd Street, 3360
Casper, WY 82601